Training administrators who want best practice systems and approaches so they can focus on providing an exceptional level of service.

Provide a training plan driven by organisational strategy

Establish training needs and non-training needs

Create training and development plans

Work with all parts of the training cycle, both before and after the training delivery,  so they can support the success of the learning

Use a set of effective administration  procedures to underpin the training function

Manage relationships with learners, trainers and consultants

Use a process for managing pre and post course administration

Use a range of approaches to promote training and reduce non-attendance

Meet and greet attendees to create relationships

• Management skills in public administration
• Strategic planning in public institutions
• Strategic management in the government sector
• Marketing management to create a competitive advantage
• Financial analysis in government institutions
• Decision making and problem solving
• General Project Management